Shipping Policy

Thank you for choosing NELORA. We are committed to providing a smooth and reliable shipping experience for every order.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Processing time does not include shipping time.

Shipping Destinations and Time

We currently offer standard shipping to customers in the United States.

• Estimated delivery time: 7–15 business days
• Tracking number: Provided after your order has shipped

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates

• Standard Shipping: $5.99 USD
• Free Standard Shipping on orders of $60 USD or more

Shipping fees are calculated at checkout based on your order details.

Tracking Your Order

After your order is shipped, a tracking number will be sent to your email. Please allow a few days for tracking information to update.

Delivery Delays

Shipping times may be affected by customs processing, weather conditions, carrier delays, and peak holiday seasons. If your order has not arrived within the expected delivery timeframe, please contact us and we will assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If an order cannot be delivered due to incorrect or incomplete address information, additional shipping costs may apply.

Contact Us

Email: support@wearnelora.com